NewCloud ERP is live: get your own instance in minutes

Help center · FAQ

Clear answers before you start

From plans and quotas to modules and provisioning, find answers for your next decision.

All questions

8 questions

Can I add users or SKUs later?

Yes. Extra users and SKUs are billed as add-ons on your plan, monthly or yearly.

Explore plans and quotas
Are some modules only on the large plan?

No. Every plan can install any available module. Plans differ by included quotas and extra-unit prices.

Explore application modules
Monthly or yearly billing?

Both. You choose the billing type and how many months or years when you subscribe.

Explore plans and quotas
How fast is the instance ready?

After payment, the system provisions your dedicated instance automatically — usually within minutes.

Explore Cloud ERP
Where is my data hosted?

You pick a data center near your team. Each subscription gets its own instance and database.

Explore Cloud ERP
Can I run multiple instances?

Yes. One order can include several instances, each with its own subdomain.

Explore Cloud ERP
What should I prepare before choosing modules and planning setup?

Outline your industry, team size, current systems and main workflows, and identify your first priorities. Then agree on modules, data migration and training. Provisioning an instance is not the same as completing implementation.

Read the documentation
Does a subscription include all implementation and customization?

Software subscriptions and project services have different scopes. Confirm data migration, process design, industry development, training and ongoing support against your needs and service agreement.

Explore implementation and development

Plans, quotas and available features depend on the current product page, order and configuration. Industry implementation and custom services require a separately agreed scope.

Still have a question?

Can't find what you need? Book a demo or talk to a consultant.

Hongzhai